Without any hassle whatsoever, Peter asked me to return the keys I'd purchased and offered a full refund. Unfortunately, on this occasion, my keys didn't work - BUT - this is purely down to my faulty fire safe. Following an email replacement keys were received without delay and whilst not an exact fit, opened my fire safe, enabling me access to the important documents.Įasy to find the key I needed and the replacement came very quickly.Įxcellent service, super fast and very helpful staff.įrom the first moment I contacted Peter at Replacement Keys I have received excellent service. Original order received the following day, unfortunately it did not open the lock. The most important thing is how they are dealt with. Original key was wrong but the problem was put right quickly and without fuss. They helped me locate the correct key code no fuss and key was delivered fastĪbsolutely brilliant service, fast delivery and helped me locate the correct key code to make sure I ordered the right key Their customer service is amazing, extremely helpful, professional and Best of all.solved my problem! Great job!īrilliant, fast and smooth service. Responded to my email enquiry with a link directly to the item I needed. If I'm ever again in the market for replacement keys then this company will be my first port of call. Keys were a perfect replacement and work a treat. Ordered in the morning and delivered next day. Good prompt service and what really matters is the keys worked. Received keys within a couple of days of placing my order.
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